CyBlock Software Support
Welcome to the CyBlock Software Support Center!
Here, you'll find links to product support, customer
support, Wavecrest's online user forum, and other useful
New Release - Version 9.2.7 for CyBlock Software Now Available
- User ID for Machine Updates. The *$ user ID with full name “machine updates” will now be added in new installations to handle machine requests for updates producing Web traffic. Previously, the traffic was displaying in Dashboard charts with a machine name, and in reports, as an IP address. These URLs are grouped as *$ in the VIP group.
- Web Site Uninstall Feedback Page. Product-specific uninstall landing pages were created with a response list and comment section for feedback to be submitted to Sales.
- Logon Page. If the logon was entered with mixed case which was not the exact case of the logon, the user’s permissions were affected, for example, the user was not able to see groups and IDs. This has been corrected.
- Unable to Access FTP Sites. Previously, the user received a 404 Not Found error when attempting to access an FTP site. This has been corrected.
CyBlock Software upgrades are free to current Wavecrest customers. To download your update, log on at CyBlock Software Downloads.
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